Employment Inquiry

Arlinghaus Plumbing Heating and Air is currently seeking an energetic and reliable professional to join our team as Call Center Specialist. The successful candidates will be responsible for handling both in and out bound calls, utilizing company policies to solve customer issues and directing calls when necessary. Our Call Center Specialist are the first point of contact for customers’ experience.

Call Center Specialist responsibilities:

· Answer incoming customer phone calls and take appropriate action for each call (60 calls per day)

  • Make 60 outbound calls per day
  • Maintain customer satisfaction ratings based on explicit criteria
  • Attend mandatory training sessions (100 hours per year) to stay updated on product or company policy changes
  • Use company policies to determine and resolve customer issue
  • Input data into the company computer platform (Service Titan) to keep each customer record updated

Call Center Representative skills:

  • High school diploma or GED required
  • Strong computer skills (Excel and Word)
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Must be available to work nights and weekends (M-F 12:30pm to 9pm, S/S 10a to 6pm) with guaranteed 2 days off in a row
  • Strong problem-solving abilities
  • Excellent attendance record

Job Description

Are you ready to take your career to the next level?

Come work for the best HVAC Company in Northern Kentucky 2015, 2016 and 2017! Voted by our customers!!

Arlinghaus Air is looking for professionals who want to be a part of a team that provides outstanding service to its customers.

Why work for us?

  • Paid Vacation days
  • 401k with Company Match
  • Company provided uniforms
  • Plenty of opportunities- we service the entire tri-state area and our appointments fill up in advance
  • Paid medical insurance
  • Paid Short Term and Long Term Disability
  • Paid Life Insurance Policy
  • Company provided trucks, fully stocked with parts and equipment
  • Established family name with 35 years in the local marketplace
  • Family owned and managed
  • *WE PROMISE complete confidentiality and Privacy and will not contact your current or previous employer without your permission.

MUST BE ABLE TO PASS MVR, DRUG SCREEN and BACKGROUND CHECK

Compensation – hourly plus commission. Senior Technicians typically earn $60,000+ annually

Send us your resume today or drop by the shop and ask for Ryan.

We look forward to meeting you soon.

Job Type: Full-time

Qualification Questions
You have requested that Indeed ask candidates the following questions:

How many years of HVAC Installation experience do you have?

Job Description

Arlinghaus Air is adding a plumbing division! Our customers love the way we do HVAC so much they want us to take care of their Plumbing needs as well. We are looking for a candidate that has their Journeyman license.

Join & grow your career with the best voted HVAC Company in Northern Kentucky 2015, 2016 and 2017!

Arlinghaus Air is looking for professionals who want to be a part of a family atmosphere and team that provides outstanding service to its customers.

Why work for us?

  • Paid Vacation days
  • Paid Sick/Family days
  • 401k with Company Match
  • Company provided uniforms
  • Company tool accounts
  • Paid medical insurance
  • Paid Short Term and Long Term Disability
  • Paid Life Insurance Policy
  • Company provided trucks, fully stocked with parts and equipment
  • Family owned and managed
  • *WE PROMISE complete confidentiality and Privacy and will not contact your current or previous employer without your permission.

Job Type: Full-time

Qualification Questions
You have requested that Indeed ask candidates the following questions:

How many years of Plumbing experience do you have?
Do you have the following license or certification: Master Plumbing Lic.?

Job Description

Are you ready to take your career to the next level?

Are you tired of being underappreciated for the fantastic work you do?

Come work for the best HVAC Company in Northern Kentucky 2015, 2016 and 2017!

Arlinghaus Air is looking for professionals who want to be a part of a team that provides outstanding service to its customers.

Why work for us?

  • We are very involved in the communities we serve
  • Paid Vacation days
  • 401k with Company Match
  • Company provided uniforms, boots and belts
  • Plenty of opportunities- we service the entire tri-state area and our appointments fill up in advance
  • Large portion of medical insurance paid for
  • 100% Paid Short Term and Long Term Disability
  • 100% Paid Life Insurance Policy
  • Company provided trucks, fully stocked with parts and most major tools
  • Established family name with 35 years in the local marketplace
  • Family owned and managed
  • *WE PROMISE complete confidentiality and Privacy and will not contact your current or previous employer without your permission.Compensation – hourly plus commission. Send us your resume today or drop by the shop and ask for Ryan.We look forward to meeting you soon!

Job Type: Full-time

Qualification Questions
You have requested that Indeed ask candidates the following questions:

How many years of HVAC experience do you have?
Do you have the following license or certification: Kentucky Journeyman?
Are you willing to undergo a background check, in accordance with local law/regulations?

Inside Salesperson AKA Sales Ninja

Key success measures for this role will be involve building positive relationship with customers, closing deals, developing new accounts, ensuring repeat business from existing customers, and making a positive impact in a company.

Essential Duties and Responsibilities:

  • You will make outbound calls on service invoices and leads not sold in the field turn them around to achieve department sales goals.
  • You are able to use sales skills and consistently meet and exceed sales quotas.
  • You have excellent phone presentation and communication skills.
  • You are capable of maintaining constant energy and enthusiasm on all calls.
  • You love building and maintaining strong client relationships.
  • You love to learn!
  • You’re very comfortable on the computer.
  • Never Stand Still: You love diving into new projects, helping others, and thinking of solutions to problems.
  • Resilient: You always strive to answer questions, solve needs, and communicate sincerely. You take feedback in stride.
  • Defy the Norm: You love making something better, something bigger, something more successful.
  • Enjoy the Ride: You are an optimistic problem solver. You appreciate the opportunity to build relationships.

Requirements:

  • Local market knowledge
  • Great customer service and communication skills
  • Passionate about Arlinghaus Plumbing Heating and Air Conditioning and loves the brand
  • Highly motivated, flexible and great attitude on life

What we offer:

As part of the Arlinghaus team, we offer competitive salaries and benefits, including health care, dental and vision coverage, Employer matching 401(k), Employer paid STD/LTD, AD&D and Life Insurance, and paid time off. Company provides transportation, cell phone and gas card. Pre-employment drug testing and background screening are required.

About Us:

Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals.

www.arlinghausair.com
https://member.nexstarnetwork.com/page/1/inside-sales-process-for-managers.jsp?ssl=true

Are you ready to take your career to the next level? Are you tired of being under appreciated for the fantastic work you do? Come work for the best HVAC Company in Northern Kentucky 2015, 2016 and 2017! Arlinghaus Plumbing Heating and Air is looking for professionals who want to be a part of a team that provides outstanding service to its customers

Why work for us?

  • We are very involved in the communities we serve
  • Paid Vacation days
  • 401k with Company Match
  • Company provided uniforms, boots and belts
  • Plenty of opportunities- we service the entire tri-state area and our appointments fill up in advance
  • Large portion of medical insurance paid for
  • 100% Paid Short Term and Long Term Disability
  • 100% Paid Life Insurance Policy
  • Company provided trucks, fully stocked with parts and most major tools
  • Established family name with 35 years in the local marketplace
  • Family owned and managed

*WE PROMISE complete confidentiality and Privacy and will not contact your current or previous employer without your permission.Compensation – hourly plus commission. Send us your resume today or drop by the shop and ask for Ryan. We look forward to meeting you soon!

Apply Below!