Indiana: 812-200-0978 Cincinnati: 513-216-0862 Kentucky: 859-429-9169

Privacy Policy

We understand your concerns about privacy and security.

Arlinghaus Plumbing, Heating & Air Conditioning understands your concerns about privacy and security when using the Internet, and we are committed to protecting the privacy of our valued customers. Arlinghaus Plumbing, Heating & Air Conditioning does not sell, rent or exchange any information collected via the Internet. Arlinghaus Plumbing, Heating & Air Conditioning keeps all collected information confidential. We have implemented security policies and technical measures to protect your personal data from improper use or unauthorized access.

In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. We use the information you provide to schedule the services and deliver the products you request. We may also use the information to contact you about our products, services and events, to notify you about special offers or promotions, or to respond to your request for information from Arlinghaus Plumbing, Heating & Air Conditioning.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP Address, date and time of your visit, browser and operating system information referring website address, and other information about how you interact with your website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features. Our email campaigns may also use tracking technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following:

  • To provide you with our products and services, customer service and support, and other relevant information;
  • To market our products and services to you, including by email and text message subject to your consent;
  • To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;
  • To send you reminders about upcoming promotions, appointments, and information regarding invoices.
  • To comply with the law and to maintain the security of our website; or
  • With your consent, or as otherwise disclosed at the time information is collected.

 

DISCLOSURE OF PERSONAL INFORMATION

We may share the information we collect with other parties, including the following:

  • With third-party service providers to assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers
  • To send email marketing and text message communications.
  • With any affiliates or joint venture partners that we may have in the future.
  • As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.
  • If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity.
  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

DIGITAL ADVERTISING & ANALYTICS

We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our adverising partners. These partners may also collect information from other websites and apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads. For more information about this type of advertising and how to opt out of targeted advertising from our advertising partners, go to www.aboutads.info.

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visittools.google.com/dlpage/gaoptout.

Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as appointments and invoices.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at marketing@arlinghausair.com.

Arlinghaus Plumbing, Heating & Air Conditioning collects information as described to ensure personalized service to our customers. By using Arlinghaus Plumbing, Heating & Air Conditioning you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on the Web site.