Exceptional service. Technician, Toby, was very thorough, taking time explaining all issues with my A/C. System is old, but thanks to Toby it is up and running.
Outstanding Customer Service.
Have used Billy for my technician for several years, I highly recommend him. Very kind and considerate.Explains everything in a way he’s very easy to understand. Explains areas of concern and the options I have to consider
Requested a quote for new water line for a refrigerator install soon. Max was prompt to call and let me know that an earlier opening had presented itself in his schedule and that he could be out within the hour. Normally traffic can hit or miss around where I love, so I was pleasantly surprised when he arrived within the hour. He and I partnered together to figure out a solution and he provided me with three options at three different price points; even included an option that was not guaranteed (to reflect my original plan minus safety / maintenance prevention measures). I enjoyed the fact that he was up front about the costs and the potential impact to the house that the labor would entail…. Even gave multiple scenarios.
Tyler Faulkner was my technician today, servicing both my heating and air conditioning system. He was very meticulous and kept me informed through each step of the service process. I’ve used Arlinghaus for many years including before having them replace my old heating and air system in 2014. They have always been a great company to work with, and Tyler was confirmation of their continuing high standards and pride they take in the work they do. Arlinghaus is my only recommendation to anyone looking for heating and air service. Thanks Tyler.
Mitch did a great job and was very thorough when answering my questions. Keep up the good work!!!
Max is a great guy and very helpful. I have worked with him twice now on plumbing issues at my house and I’m a very pleased with his work.
Great customer service. Called at 1:30 pm on a Saturday afternoon with a leaky air conditioner. They were out by 4 & had it fixed & wet vac the water up for use!
If you are looking for an honest company that is invested in the local community, this is it! Finding a company that you can trust is hard these days. There is no doubt all of the employees care about their customers and the tri-state. Thank you for showing service companies how it should be done❤
Tyler was very informative and thorough in checking our heating and cooling system. I would recommend Tyler and Arlinghaus for your HVAC needs.
Cody was great at diagnosing and explaining the problem. He gave us several options and was very professional, kind and patient with an elderly lady.