Love Arlinghaus. They have always tried to give me the best estimate with what best suited my situation. Always polite and honest. Also, great with dogs ?
Tyler F was knowledgeable, personable and did a great job!
Background: My system is a 25 year old base model Trane. I've had service on it about every 3-5 years to recharge the R22. Several times, it has been recommended to replace and upgrade to a whole new unit, at substantial cost. Each time I opted for the repair, but to use someone else for the next service do to the pressuring tactics for the big ticket sale. My Arlinghaus experience began with a very friendly greeting from the receptionist Christy, followed by the explanation of charges and the setting of the appointment. Service Pro Billy H. arrived on time as promised. He Asked several probing questions, which I answered all while waiting for the "it's time to replace the whole unit pitch" that never came. Billy pointed out several issues with my system some of which I was already aware of and some I was not. After assessing the system he presented me with options based around the possible life left in the existing unit and the ending of the availability of R22 in roughly 18mos. Billy remained unbiased while I contemplated my course of action, including when I elected to roll the dice and opt for repairing and recharging my existing unit. It's this type of honest no pressure service experience that will factor heavily in my decision who to trust when it comes time to replace the unit. Thank you Bill H., Christy, and Arlinghaus Heating and Air. Sept. 2019 Update: Thanks to the work that Bill H. performed last year. My a/c and furnace survived another year. However, as anticipated we have re-arrived at the crossroads of repair or replace. Our appointment today with Don W. Went very smoothly. He communicated his arrival time and arrived as expected. Much like Bill H, Don W. was very respectful and provided an array of informed solutions for us to choose from. No one ever wants the untimely expense of replacing their furnace and A/C, but thanks to the efforts of the Arlinghaus team we are better prepared.
We ran into the problem with our kitchen faucet. I get in contact with Arlinghaus plumbing and they reply quickly respond to our needs. In one hour Mr. Roy Brinegar shows up at our front door and in 45 minutes he fixed our faucet problem. We are very happy with his diagnosis and professional work with great attitude. It’s a happy house again
Thanks greg Collins Professional work. New heat pump A/C , dual fuel furnace, media filter,Aprilaire humidifier, Reme•Halo Air purification system, new thermostat with WiFi . These guys are real professionals. Good job Arlinghause!
Very happy with the service. Our tech arrived same day and we were notified prior to arrival. Upon inspection of our HVAC system he provided a very practical analysis and options for moving forward. For this reason we decided to join Arlinghaus's Maintenance Club.
Stephen our service technician was at our home within an hour of our call of a downed A/C unit. Turned out to be a simple fix of a fuse which he took care of as well as checked to make sure everything was working well for us. Thanks Stephen.
Excellent service! Extremely honest and upfront. I would highly recommend Roy!!
Great company to have service completed and he explainedeverything in detail, Thank U