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Top 5 Questions to Ask Your HVAC Contractor

Whether you’re completing necessary repairs or installing a brand new unit, the bottom line is this: your heating and cooling systems are big investments that should only be handled by the pros. That means you can’t let just anybody mess around with them. The next time you need an HVAC service done right, make sure you ask every potential HVAC contractor these questions to ensure that you have the right person for the job.

What Are Your Certifications?

To have peace of mind that your appliance is in the right hands, make sure your HVAC contractor has the correct HVAC certifications and is willing to provide them if asked. The individual who holds these certifications has the proper training and qualifications to repair or replace complicated systems such as your heating and cooling units. 

How Many Years of Experience Do You Have?

Rigorous training and certifications build a strong foundation, but industry experience is still crucial to the job. Think of your HVAC contractor as a doctor for your heating and cooling system. Do you want someone who is fresh out of school or someone who has been in the business for decades? Of course, most homeowners would be more comfortable with the latter. The more years of experience an HVAC company has, the more equipped it is to effectively handle a wide range of problems. 

How Much Will the Service Cost and What’s Not Included in the Quote?

It’s probably already the number one thing on your mind as a homeowner who needs HVAC services. The cost of a repair or an appliance goes a long way towards helping you choose the right HVAC contractor, but make sure you see the whole picture before you make a decision. 

Even if you receive a detailed quote that thoroughly states what is needed to complete the service, it’s still a good idea to ask if there are any costs that are not currently included. This will help you weed out which companies thrive off of hidden fees (not including unexpected damages that premiere after the initial consultation), and which companies offer honest, straightforward pricing. 

Also, keep in mind that the price of the service shouldn’t be the main factor in your final decision. Hashing out a little more money for quality service now may save you thousands later!

What is the Estimated Start Date of the Project?

In some cases, you may need work done sooner rather than later. But if your HVAC contractor isn’t prepared to start as soon as you require, find someone who is! Summers and winters in Cincinnati and nearby communities can both be harsh, and waiting too long for a cooling or heating installation or repair can be downright uncomfortable and, at times, dangerous for your family. 

Do You Offer a Warranty?

HVAC repairs and replacements don’t always go according to plan. The unthinkable can happen when you least expect it! However, you shouldn’t have to pay for yet another service because of your previous HVAC contractor’s negligence. Ask all potential contractors about what warranties and guarantees they offer and if these can be provided in writing. Read the fine print carefully to see what is actually covered under the warranty or guarantee. 

Of course, we’ll be more than happy to answer our own questions right here, right now!

To schedule your next HVAC service with a reputable heating and cooling service company in Cincinnati and surrounding regions that you can trust, contact Arlinghaus today!

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